Documents & season surge
Start with the CPA document request demo if chase and status are the pain.
Each demo shows one real office problem, a practical workflow, and how staff get notified. We customize from here for your tools and environment.
Problem: PBC lists and source docs bounce around email. Status is unclear; staff find out late.
What we built: The firm sends a secure one-time link. The client verifies by email code, uploads the requested files, and staff get alerted on progress.
Problem: Peak-season and after-hours callers leave thin messages—no address, equipment age, or urgency—and voicemail loses the job.
What we built: A mobile intake form for contact and urgency, current setup, a checklist of common service issues, and what they want next—then an instant dispatch alert.
Problem: After-hours and overflow callers leave thin messages—no practice area, deadline, or conflict basics—and the next firm on Google wins.
What we built: A structured intake for contact and urgency, matter context, common call reasons, and what they need next—then an instant alert to intake or the attorney on call.
Problem: Overflow and after-hours calls become vague voicemails—no patient type, reason, or preferred window—so the morning board starts behind.
What we built: Structured capture for contact and urgency, visit context, common front-desk reasons, and what they need next—then an instant alert to the front desk.
Problem: Web and phone leads arrive as “interested in a house”—no timeline, area, or next step—so speed-to-lead dies in the inbox.
What we built: Structured capture for contact and urgency, property context, common lead reasons, and what they want next—then an instant alert to the agent or ISA.
Problem: Nights and weekends go to voicemail. Owners find out too late—or not at all.
What we built: The line answers, gathers the basics, stores a structured record, and emails staff immediately. Optional short summary when it helps the team respond faster.
Problem: Form fills land in a shared inbox. Qualification is inconsistent; hot prospects cool off.
What we built: Validate the submission, apply clear qualification rules, store the record, and email the right person with a grade and summary.
Problem: Policies, contracts, and research piles up. Finding the right passage still takes hours.
What we built: Upload and index documents, then run guided research with retrieval that prefers substance over page chrome. Rules and filters first; models only where they help. See the full reference architecture and the SWAG research notes.
Start with the CPA document request demo if chase and status are the pain.
Start with HVAC intake or after-hours call capture if the phone is the leak.
Start with web lead qualification if forms die in the inbox.
We will walk a demo on a call, sketch the first workflow for your office, and leave you with a clear next step.